Tami G Dmx

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Verified Reviewer
| map-marker Independence, Missouri

No longer lights up

Hello. I have and LOVE my Excelvan LED lighted double sided swivel vanity makeup mirror, Unfortunately last night the LED lights stopped working. Is there any way that this can be repaired or the LED bulb replaced? I really love this mirror but don't have the money right now to replace it so I am hopeful there is some way to fix it. Thank you very much for your time. I appreciate it. Tami Gaver 816-914-****
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Marc L Bpf

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Verified Reviewer
| map-marker Carbon-Blanc, Gironde

Recherche de capteur

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Madame, Monsieur, Je suis à la recherche d'un capteur extérieur pour ma station météo Excelvan Weather Station Version 02/2016. Je n'arrive pas à trouver de revendeur, avez-vous une solution à me proposer ? une adresse? ou peut être il possible de le commander directement chez vous. Merci d'avance. M Latour
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User's recommendation: Fuyez les produits Excelvan, ils sont impossibles à joindre

Johnny M Rzf

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Verified Reviewer

Does this company exist

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Trying to find the user manual for Excelvan D35 Robot cleaner. Cannot even find manufacturer website. The FB one points to Amazon.us, of course nothing there Search of internet produces nothing.Be safe go elbe safebBe
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Pros:
  • Worked well
Cons:
  • No support

Preferred solution: User manual

Anonymous
map-marker Dallas, Texas

Can never contact anybody at this company

Getting to customer service is impossible to find out yet and it will help for you and the back door is unlocked so I have no time in my car I can help out my car and then go back to my house to help my car get my car back to the house and then Ill be back to the house to get my car back to work for you so.. so much *** like this company
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User's recommendation: Don’t use this app

ALEX L Zeo

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Verified Reviewer
| map-marker Madrid, Madrid

Hola buenas tardes tengo un proyector de su marca mi modelo es H1 Uhappy lo que necesito es el firmware de actualización gracias de antemano. Un saludo

Mi proyector esta funcionando con lentitud eso que el router de Internet de mi casa está a pocos pasos
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Anonymous
map-marker Nicholasville, Kentucky

In question and having trouble

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I have lost my charger to my folding ebike , and can not find a replacement or the type needed, would really like to find a listing or talk to someone to help
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Eugenio I

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Verified Reviewer
| map-marker Bologna, Emilia-Romagna

Request for replacement of external temperature sensor

Hello, in 2017 I purchased one of your products on amazon that I list in brackets (EXCELVAN COLORE Stazione Meteo con Le Previsioni, Temperatura, Umidità). The external sensor with 433mhz display has stopped working and I cannot find it online to buy it. I went to amazon customer service who gave me your link. Can i buy the sensor from you or could you give me a link on where to buy it? Thanks for your help
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samuel o Kon

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Verified Reviewer

RE: Excelvan BL - 46

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I bought this product just a year ago. it carrys 2 years manufactural guarantee. Now the power is not coming on.
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Loss:
$180
Pros:
  • Good products
Cons:
  • Be broken

Preferred solution: Let the company propose a solution

User's recommendation: it is ok when it works.

Anonymous
map-marker Houston, Texas

No support

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Number out of service on Verizon cell phones. Tried to update led projector since it was reset to Chinese couldn't return it to English format no help
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Grace V Hbq

Scale

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Its not a complaint apprently yall are *** We are trying to figure out your scale but clearly yall cant answer your phone, so will yall actually call me and help me resolve this.
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Loss:
$35
Cons:
  • Be broken
  • Lack of communication from customer service over my order
  • Cant talk to a person

Preferred solution: Full refund

User's recommendation: Yea no

Anonymous
map-marker New York, New York

Can't download apps

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Failure to get someone to talk to about download for projector. I feel like returning the projector,but not in mood for waiting for a credit. To warn anyone buying a Excelvan projector don't buy it. There more brand of projector better than this on.
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User's recommendation: Don't buy it. If you have to download the 3d functions .It not worth it you paid for 3d so it should be 3d ready.

Anonymous
map-marker New York, New York

Can't download apps

Not able to find website for your projector, I need it to download the 3d software. Which is the main reason why I chose this unit. So let send me the link for this. And can you also tell why the Len shifts when I pick up the projector is this normal. I will give a review on what I think of this machine only when I get the 3d up and running. And how come the projector not come with glasses and you do sell the glasses as a add on.
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User's recommendation: Maybe

Osvaldo A Nzq

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Verified Reviewer

Tech problem

Excelvan - Tech problem
No tv input the manual shows an tv input
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Pros:
  • Price
Cons:
  • Be broken
  • May be broken
  • Cant talk to a person

Preferred solution: No tv input on manual there is a input

tony L Sgu

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Verified Reviewer

EXCELVAN WEATHER STATION

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The remote sensor no longer works. I have tried new batteries. Need help. Can you send a new one out. Had Weather Station for 3 monthsAnthony Leto15919 S Howard StPlainfield, Il 60586 USAtonyleto@***.net
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Loss:
$80

Preferred solution: Let the company propose a solution

Lynn C Hpj

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Verified Reviewer
| map-marker Essex, Ontario

Tablet

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I have been trying to get in touch with Excelvan since June regarding a tablet that I would like to return, it is very slow and does not keep a charge. I still have not heard from them after many phone calls and emails.
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Loss:
$94

Preferred solution: Full refund

User's recommendation: do not buy excelvan products

Angelica R Fgv

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Verified Reviewer

Reclamo

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Compre una tablet para mi hijo y la pantalla vino dañada y los botones laterales también mande un ms por correo mail y nunca me contestaron llamo y nadie me contesta
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Loss:
$58

Preferred solution: Full refund

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